Parent Partnership is an essential part of Cygnets ethos. We actively encourage feedback from parents and use a variety of methods to communicate effectively e.g. informal chats, children's individual learning journeys, newsletters, open mornings, questionnaires and parents evenings. Our open door policy and key person system facilitates two-way communication. Here are some quotes taken from our recent parent questionnaire:
"The things I like about the service I receive are the warm and friendly staff who are approachable"
"As a parent who found it emotional leaving my children on his first day, I left feeling confident that when I returned, my child would have enjoyed every bit of his morning. He did so much he didn't want to leave!"
"Cygnets has proved to be a wonderful setting for my child. I feel totally happy at leaving her there knowing she is doing stimulating activities in a friendly/warm environment. She loves it too!"
Local Offer Information
Our setting is fully inclusive and our provision meets the individual needs of all children who attend Cygnets, including those with SEND. We have level access to the premises and accessible bathroom facilities. We reflect a wide range of cultures within our resources and activities, currently the children take part in a Chinese lesson one afternoon a week. We work in partnership with parents and other agencies, for example, portage, speech and language therapists and medical professionals. We have experience of supporting children with complex medical needs, physical disabilities, communication and speech delay, autism and global developmental delay.Four members of staff have had Epi Pen and Ana Pen training. We have a Special Educational Needs Coordinator (SENCO) and our Supporting SEN Policy is available to view (link available on Our Environment Page).
Meet our Staff
Carolyn Stokes - Manager
Having been at Cygnets since 2010, Carolyn took over as Manager in January 2018. Carolyn holds a level 5 Foundation Degree in Leadership for the Children and Young People's Workforce Early Years Advanced Practice. She has in depth knowledge of OFSTED statutory requirements and her duties include Keyperson, Designated Safeguarding Lead, Health & Safety Officer and Committee link.
"My favourite thing about Cygnets is the environment we have created, ensuring each child is celebrated in their own unique way".
Mandy Anderson - Deputy Manager
Mandy has worked in Early Years for 13 years. Mandy joined the Cygnets team in April 2015. Mandy's responsibilities include Deputy Safeguarding Officer, Special Educational Needs Coordinator and Key Person.
"My favourite thing about Cygnets is how everybody gets on - we are all one big team".
Emily Buckingham - Early Years Practitioner
Emily joined Cygnets in May 2018, having previously served on our Management Committee. She holds a level 3 in Early Years Care & Education and has over 10 years' experience in the childcare sector. Emily's roles include being a key person.
"My favourite thing about Cygnets is playing an important part in children's and family's lives, knowing I can make a difference.".
Debbie Reynolds - Early Years Practitioner
Debbie joined the team in January 2017 with 14 years of experience in the early years sector. Debbie has a level 4 in Early Years Practice. Debbie's roles include being a key person.
"My favourite thing about Cygnets is all the people I get to work with including colleagues, children and their families.".
Claire Ansell - After School Club Assistant
Claire primarily works in After School Club - as the title suggests! She provides a range of activities for children who end the day with us after their day in school. She has a wealth of experience teaching outdoor education and Forest schools to children from nursery age through to 11 years.
"My favourite thing about Cygnets is the kind, caring and fun environment we provide for the children and the lovely, friendly colleagues.".
Cygnets committee is made up of a mixture of parents, school governors and members of the local community. We meet on a termly basis to support the running of Cygnets (including staff, finances and events). If you are interested in learning more about our Committee, please speak to a member of staff.